Thursday, July 15, 2010

Dear Diners

Thank you for coming into my restaurant tonight. I know that, for most of you, dining out is a real treat. My job is to make your experience enjoyable and I'm happy to serve you. Please keep in mind that while I'm taking care of your needs, I'm also taking care of anywhere from two to six other parties. That's approximately 24 drink orders, six to ten appetizer orders and 24 entree orders - all at one time. I pace myself so that I can attend to your needs in a timely manner. I check back frequently to refill drinks, bring extra dressing, napkins or replace silverware. Again, I'm happy to do so. And I work hard. I walk an average of six to ten miles during my shift. I don't sit down and I've got sidework to do in the midst of taking care of you.

Here's my point. If my service has not been acceptable to you, please tell me. Otherwise, please tip me generously. The standard is fifteen - twenty percent. And if you're using a gift or discount card, it's customary to tip on the total amount of the bill before the discount.

In the restaurant industry, tips are the bulk of my income. I get paid $2.14 per hour and taxes are taken out of that. I also have to declare my tip income, which is also taxed. I'm a college student and the money I make in the summer has to last an entire year. Or maybe I'm a single mom who relies on tips to buy diapers, food and medicine for my children.

If you can't afford to tip me, then maybe you should stay at home and eat.

2 comments:

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